Original topic:

M52 5g - Display Green line Issue

(Topic created on: 06-12-2024 02:36 PM)
524 Views
arunbala7
Active Level 1
Options
Galaxy M
Facing green line issue with my samsung galaxy m52 5g mobile. It happened suddenly when I'm using the phone. There is no physical damage.

Please Help!
12 Comments
sidharth3768
Active Level 7
Galaxy M
Did you update your phone recently?
arunbala7
Active Level 1
Galaxy M
Yes, its been 5 days after updating.
rockzzz
Active Level 8
Galaxy M
Me to,same pblm s22+
rockzzz
Active Level 8
Galaxy M
Samsung scam
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cs_member10
Moderator
Moderator
Options
Galaxy M

Dear Samsung Member,

Greetings from Samsung Customer Support!

As per your query, we would request you to kindly perform the following steps to resolve your issue.

Kindly restart your device once: To power off through Quick settings, swipe down from the top of the screen. Tap the Power icon in the upper right of the screen (next to the Settings icon), and then tap Power off.

Update the software if available: https://www.samsung.com/in/support/mobile-devices/samsung-galaxy-smartphone-how-to-update-software/

Reset your device: https://www.samsung.com/in/support/mobile-devices/samsung-galaxy-mobile-how-to-perform-a-factory-res...

If the issue still occurs, please visit the service center for a physical inspection of your device. You can locate your nearest service center with this given link: https://www.samsung.com/in/support/service-center/

Warm Regards,
Samsung Customer Support

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arunbala7
Active Level 1
Galaxy M
Yes, After doing all those. I visited Authorized service center and created the job sheet for the same after inspection. Since the issue is not because of me. I request Samsung to do display replacement at free of cost like others with same issue!
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ShanavasAJ
Active Level 3
Galaxy M
I tried so much but only thing they will tell is out of warranty need to pay for replacement
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RTtez
Beginner Level 2
Galaxy M
I also have the same issue after software update. I tried whatever has been told above. Visited service center. They told to replace the display and will be charged.
ShanavasAJ
Active Level 3
Galaxy M
Yes true, no free of cost replacement done from their side
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