Original topic:

Replacement of Samsung Galaxy M52 screen

(Topic created on: yesterday)
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Santosh_Gwl
Beginner Level 2
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Galaxy M

Dear Samsung Support Team,

I hope you are doing well.

I am writing to request support regarding a screen issue on my Samsung Galaxy M52. The device has suddenly developed a vertical green line on the display, which I understand is a known issue affecting some Galaxy models.

Here are the details of my device:

  • Model: Samsung Galaxy M52 
  •  
  • Issue: Green line appearing on the display

I have learned that Samsung is offering a free screen replacement program for devices affected by this issue, even outside the standard warranty period, provided they are within 3 years of purchase and free from physical or liquid damage.

I kindly request you to verify the eligibility of my device under this program and assist me with the screen replacement process.

Please provide me free screen replacement program I am purchased my samsung M52 flagship phone at very high prices and showing green lines within very small period of time. I gentally request you to samsung support team please help me, I am trusted your brand and purchase this flagship product.

Thank you for your support 

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4 Comments
vivek1989
Expert Level 5
Galaxy M
It might coatvaround 10k
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Abhijeet226
Active Level 7
Galaxy M
I am sad to inform you that you are not eligible for a free screen replacement.
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ram_ram
Active Level 6
Galaxy M
Samsung service center and samsung customer support don't provide free replacement send email to Samsung care try I got free replacement for my s22 mobile display
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cs_member10
Moderator
Moderator
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Galaxy M

Dear Samsung Member,

Greetings from Samsung Customer Support!

We strive to provide an impeccable product experience, and we wanted to share more about our commitment to quality. Our products undergo rigorous quality checks that are recognized globally.

We understand that issues may arise due to various factors, and we want to reassure you that our service team is always available to help resolve any concerns you may encounter.

Rest assured, we will provide best in class services and repair is done by trained and certified engineers of Samsung. Also, all parts used will be genuine. Kindly coordinate with the service team for any further assistance regarding this matter. They will provide you all information in better after inspecting the device physically as per samsung guidelines.

Below is the link to find nearest service center
http://www.samsung.com/in/support/servicelocation/

Warm Regards,
Samsung Customer Support

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