Original topic:

M51 Display Issue

(Topic created on: 04-15-2025 02:17 AM)
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Rahulku88
Beginner Level 2
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Galaxy M
Why samsung is not listening to the customer's voice? Many complaints are raised for display discolouration of M51 model post the software update in 2023. Many complaints with same issue but no resolutions....I encourage all the Samsung users to Boycott there products in Future. Atleast give some update to fix this issue...screen is fading away and black turns into green, pinkish tints...
3 Comments
Wodehouse
Expert Level 5
Galaxy M
You can expect one UI 7.0,Android 15, stable update for S24 series by this month end to next and other S series by 2nd quarter end, A,M,F,Z series beginning 3rd quarter going by the pace at which Samsung is working on OS and security

If this reply answered your query please tap 3 vertical dots to the right of my reply and tap "Resolved". Thank you 😊
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cs_member10
Moderator
Moderator
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Galaxy M

Dear Samsung Member,

Greetings from Samsung Customer Support!

We strive to provide an impeccable product experience. Our products go through rigorous quality checks that are recognized globally.

We understand that issues may arise due to various factors, and we want to reassure you that our service team is always available to help resolve any concerns you may encounter as per Samsung guidelines.

If anyonce facing the line issue on their devices, we would kindly request them to visit the service center, and we hope they will be able to assist them after inspecting your device. They will ensure you receive original parts at a genuine cost along with a service invoice.

They can locate your nearest service centre with this given link: https://www.samsung.com/in/support/service-center/

Warm Regards,
Samsung Customer Support

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Rahulku88
Beginner Level 2
Galaxy M
Every M51 user is facing this issue...not only one. Samsung releases buggy update and issue arose post update. It is not the green line issue...its screen fading issue with low brightness