its a newly bought one so i updated to the latest update, but my phones wifi slows down. its not my router cause i tested it on my other phone and it work fine.
Thank you for sharing your concern. We acknowledge your query and apologize for the same. And please follow the easy troubleshooting steps which might help to solve the issue.
Note: Any prompt that says "Authentication Error" is related to an incorrect password. Please contact your Internet Service Provider for assistance regarding changing your Wi-Fi network password.
1: Settings >> Connections >> Wi-Fi >> W-Fi network >> Tap and hold the Wi-Fi network that you're having trouble with until the menu allows you to select Forget Network.
3: Restart the Router and Mobile Device. Switch off your Router (at the wall or with the power button on the router) and wait for 2-3 minutes before switching it on. While you're waiting, press the Power button on your mobile device and select Restart.
Once the router has been successfully connected to the internet again, try to connect to your network on your mobile device.
Make sure there is no interference between the router and your mobile device. Concrete walls, fridges, and microwaves can all interrupt the Wi-Fi signal.
4: Disable flight mode. Find the Airplane/Flight mode option and turn it off.
In case the issue still occurs. Please register your concern in Samsung Members Application (Open Samsung Members Application > Get help > Send Feedback > Error report).
Thank you for writing to us. Warm Regards, Samsung Customer Support.
hi, I sent a lot of error reports but 3 weeks has pass and i haven't got a response, please check my error report so it can be fix in the next update maybe. thank you
Just an update, the issue got fix this first of august 2022 patch. the only remaining is the issue of the phone prioritizing 2.4ghz over 5ghz when gaming on a dual band single ssid router.
