Original topic:

M51 getting white line on screen issue

(Topic created on: 06-27-2025 09:35 AM)
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rupeshvpatil
Active Level 4
Options
Galaxy M
Hello M51 user's. 
From yesterday i am getting white line on M51 screen left side..
Is there any one who is facing the same problem. 
Is there any solutions.
6 Comments
goodthings
Expert Level 5
Galaxy M
Kindly complaint to Samsung customer support through Samsung Members App as error report also send log files Along with this error report for this issue. Then go to service center for replace/repair it's. If you like please accept as a solution it's help to others users also, click on 3dots in my reply section and click on accept solution. Thanks.
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goodthings
Expert Level 5
Galaxy M
Your's most welcome to here.
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rupeshvpatil
Active Level 4
Galaxy M
I think its business scam. Something is fishy.
As i feel there is a program trigger...for white line. As it's happening for majority users.
cs_member10
Moderator
Moderator
Options
Galaxy M

Dear Samsung Member,

Greetings from Samsung Customer Support!

At Samsung, we always aim to provide impeccable services to our customers, and we highly regret that you feel this way.

Please follow these easy troubleshooting steps which may help in resolving this issue:

● Kindly restart your device once: To power off through Quick settings, swipe down from the top of the screen. Tap the Power icon in the upper right of the screen (next to the Settings icon), and then tap Power off. Kindly power buttons on the device after by pressing power for 5-7 seconds.

● Update software on device: apps screen > Settings > Software update > Download and install > Download > Install now.

● Reset the device:
Note: Kindly create data backup of your device via SMART switch mobile application or http://www.samsung.com/in/support/smartswitch pc suite. Remember Google password before resetting the device because it required during initial setup. If you don't remember the password, then reset (Forgot password) your google account.

Settings > General Management > Reset > Temporary cloud backup or External storage backup > Factory data reset (This will erase all data, including files and downloaded apps.)

If the issue still occurs, please visit the service centre for a physical inspection of your device. You can locate your nearest service centre with this given link: https://www.samsung.com/in/support/service-center/

Warm Regards,
Samsung Customer Support

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ram_ram
Expert Level 3
Galaxy M
Samsung service center and samsung customer support don't provide free replacement send email to Samsung care try
Galaxy M
Same i also got it !!! I was facing screen flickering during charging for 1years... yesterday i got one green line 😂😂 Scamsung used poor quality amoled display to maximize their profit !! Also they did something with their coding while pushing updates through galaxy store probably , thats the reason all users are getting this line one by one !! Scamsung is not realising that their downfall is starting in sales department !! They will soon realise it after they lose their loyal customers for unnecessary harrasment !!