Original topic:

Trouble in opening PDF via Google drive

(Topic created on: yesterday)
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jmitra
Active Level 1
Options
Galaxy M
I'm facing a persistent issue on my Samsung Galaxy M35 5G (Android 15, One UI 7.0). Whenever I try to open a PDF through Google Drive, the screen just turns black or blank and nothing loads. I've tried reinstalling the app multiple times. Oddly enough after a fresh install, the PDF opens once, but from the second attempt onward, the same black screen issue returns.

I can assure you the PDF files are not corrupt as I have opened them perfectly fine in other apps. This problem is specific to opening PDFs within Google Drive and it's getting really frustrating.

Please help me find a fix
6 Comments
jmitra
Active Level 1
Galaxy M
It appears like this no matter how many times i try 1751131844147.jpg
Galaxy M
Use notes app for pdfss
jmitra
Active Level 1
Galaxy M
I know there's an alternative option but I am used to it. Samsung need to address it
0 Likes
Galaxy M
When google fixes then only it will fix
0 Likes
jmitra
Active Level 1
Galaxy M
It's from samsung. Tried in other samsung device, it works seamlessly
0 Likes
nikhilkoli9ó
Active Level 2
Galaxy M
On my m35 it is working fine
0 Likes