I'm facing a persistent issue on my Samsung Galaxy M35 5G (Android 15, One UI 7.0). Whenever I try to open a PDF through Google Drive, the screen just turns black or blank and nothing loads. I've tried reinstalling the app multiple times. Oddly enough after a fresh install, the PDF opens once, but from the second attempt onward, the same black screen issue returns.
I can assure you the PDF files are not corrupt as I have opened them perfectly fine in other apps. This problem is specific to opening PDFs within Google Drive and it's getting really frustrating.
As you are our valuable customer, we will surely try and help you with this. But since it is beyond our support boundaries we cannot support any third-party applications.
Kindly contact the respective application helpline. They will be able to provide you with the exact information about the issue.
