New Device

[Tech_Addicted_Subho]

My new device , exchanged my M55 due to poor battery backup and SOT, also offcourse the main problem in M55 , overheating after February security patch. And Why Samsung again , well it's the greed of experiencing One UI 7 and also the chipest phone with better battery backup and features I have got on exchange😂😂

[Yoursamir]

MY M35 SOT

[OS15]

🤐 My F55 gives 5 - 6 h with power saving 100% battery usage

[Tech_Addicted_Subho]

Same condition experienced with M55 , no doubt the series has a powerful processor ,also nitography was much clear than M35,but battery backup was worst, that's why I have switched

[OS15]

You're right bro everything is fine except daytime camera and battery. People say it overheats but i didn't notice it. I actually didn't updated my phone once maybe thats the reason (also I'm afraid to update but wanna try One UI 7 when it comes).

Anyways enjoy You're M35.

[Tech_Addicted_Subho]

Hmm that's why I have purchased🔥🔥

[Harishhvr]

Can share with long screenshot with app usage ?

[SOLANKI_HIT_OFFICIAL]

🔥

[goodthings]

Beautiful 👌 😍 congratulations🎊. Thanks.

[cs_member10]

Dear Samsung member,

Greetings from Samsung Customer Support!

We regret to hear about your experience with our product. Please believe that this is not a usual occurrence.

Please perform the below-mentioned troubleshooting steps, these may help in resolving your concerns.

▶ Galaxy device Battery drainage issue: Note: Charge in one go instead of charging many times as it affects the life span of battery and battery performance.

1. Perform Battery Optimization: Go to Settings > Select Device Maintenance/Device Care > Optimize > Optimize all options like Battery, Storage, and Memory.

2. Check device network fluctuation.
Avoid usage in areas with low network/fluctuation.

3. Adjust screen timeout settings: Go to Settings > Display > Screen timeout > Select the minimum screen timeout.

4. Check which application is or interface is using more battery from device care and try to update app or avoid using that app.

6. Turn off auto sync of e-mails, app data etc.
Open notification panel > Turn off auto sync option.

▶ Galaxy device heating issue: 1.Turn off Wi-Fi, GPS, Bluetooth, and other connectivity features when not using them.
2. Decrease the screen brightness.
3. Close background running apps.
4. Uninstall the unnecessary apps.
5. Reduce long duration of graphics intensive gaming sessions as it may cause heating issue.
6. Avoid usage of mobile phone when charging.

7. Update software: Go to Settings > Software update > Download and install > Check for software update > If Software update available > Download > Downloading updates > Install now
Note: Your phone will restart after the update is installed.

8. Reset the device:
IMPORTANT:
• Kindly create data backup of your device via SMART switch mobile application or http://www.samsung.com/in/support/smartswitch pc suite.
• Remember google password before resetting the device because it is required during initial setup.
• If you do not remember it, then reset, (Forgot password) your google account.
• For this:
• Open Gmail (https://accounts.google.com/servicelogin) > forgot password >Select ""try another way"" > Next > Enter a new password > Next

Please follow the below steps to reset the device: Settings > General Management > Reset > Temporary cloud backup or External storage backup > tap on Factory data reset (This will erase all data, including files and downloaded apps)

If the issue persists, kindly report the problems with a log file. To share a log file, click on the Samsung Members Application (Open Samsung Members Application > Support> Tap on send feedback> Choose Composer> Select error report> select the appropriate issue category> Type your query and send).

Warm Regards,
Samsung Customer Support