Original topic:

M31 or All M series Phone

(Topic created on: 09-08-2020 01:06 AM)
258 Views
sohag9
Active Level 5
Options
Galaxy M
why M31 not have security update since 2 month and a51 get regular update ..this is ur rules **bleep** why then u launch m series just follish people ...m31 has july security update sicnce 2 month why u not update ...many issue in m31 as network problm ,overheating problm ,cemera images quality are poor ..so why u are not fix it whats ur problm man ..i baught m31 from Bangladesh 24 thousand tk and i am very disappointed now i think chiness brand realme,xoami is better from u they are not cheated us they update their security patch regularly and i think i go for there and i think also that i am wasting my money bought m31 ..my whole family are using samsung but many hope i buy this phone but now i am disappointed so much also frustrated to using this phone ..24 thousand lots of much for a middle class family ..u are just kidding us .#samsung
7 Comments
Ehsank
Expert Level 5
Galaxy M
all midrange phones except a50, is scheduled to quarterly update
Ehsank
Expert Level 5
Galaxy M
so just count 3 months from your last update
RedIndianRobin
Active Level 10
Galaxy M
I think this is unfair to other phones. Phones like A70, A51, A71 should be on monthly updates too.
Anonymous
Not applicable
Galaxy M
that device is eligible to get quarterly security patch updates then how you are expecting? 🤔
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sohag9
Active Level 5
Galaxy M
so why they did not tell us that when we are buy from his official store why ?isn't cheat with us
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Anonymous
Not applicable
Galaxy M
bro it's there in official sites from long time only ..and members also posted many times inside samsung members app https://security.samsungmobile.com/workScope.smsb
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Samsung_Support3
Moderator
Moderator
Options
Galaxy M

Dear Samsung Member,

Greetings from Samsung Customer Support!


We apologies for your inconvenience. Please visit this mentioned link to resolve your device heating issue: https://www.samsung.com/in/support/mobile-devices/why-the-device-heats-up-during-use/

 

For further assistance, register your concern in Samsung Members Application (Open Samsung Members Application > Get help > Send Feedback > Error report/Ask questions).


Thank you for writing to Samsung.

 

Warm Regards,
Samsung Customer Support

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