Original topic:

Never buy #Samsung phone. Worst experience. #M52

(Topic created on: 2 weeks ago)
235 Views
Hari_Nath
Beginner Level 2
Options
Galaxy M
Disappointed with my Samsung device and customer care support. Last July, I got this green line issue on my Galaxy M52 5G afrer software update. Contacted customer care support and got a cold shoulder. What am I supposed to do? @SamsungMobile @SamsungIndia #greenlineissue #m52

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Samsung M series 💔


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4 Comments
Xpressnote
Active Level 4
Galaxy M
warranty?
0 Likes
aa100
Active Level 3
Galaxy M
I think you'll get free screen replacement till April 30
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cs_member10
Expert Level 5
Galaxy M

Dear Samsung member,

Greetings from Samsung customer support.

As per your query, kindly follow the easy troubleshooting steps which might help to solve the issue.

Power OFF Galaxy smartphones and turn ON-
To power off through Quick settings, swipe down from the top of the screen. Tap the Power icon in the upper right of the screen (next to the Settings icon), and then tap Power off.

Update device software (If Software update available): https://www.samsung.com/in/support/mobile-devices/samsung-galaxy-smartphone-how-to-update-software/

Reset the device: https://www.samsung.com/in/support/mobile-devices/samsung-galaxy-mobile-how-to-perform-a-factory-res...

In case the issue still occurs. We request you to kindly visit the service center for a physical inspection of your device. You can locate your nearest service center with this given link: https://www.samsung.com/in/support/service-center/. If you have already contact with the service center, please share your contact details and job sheet number by follow this path to register your concern in Samsung Members Application (Open Samsung Members Application > Support> Ask question > Type your query > Send).

Warm Regards,
Samsung Customer Support.

0 Likes
S_R_Patel
Active Level 1
Galaxy M
I am also facing same issue for M52
0 Likes