M21 issues

[Anikethsarkar]

My Samsung galaxy m21 had so much issues when I brought this device in few months motherboard dead then now screen went blue I mean this is the worst experience I ever had with a Samsung device I have a Samsung j7 prime which is around 10 years old still working without any issues I am shocked to see it's still working I don't think I should repair my phone anymore not worth repairing 

[Aditya620051]

Your device is still in Warrenty so go for Samsung Centre, they'll fix it.

[Anikethsarkar]

It's not a recent phone so not under warranty and I got my motherboard fixed under warranty

[Anonymous]

Which edition? 2020 or 2021? I own 2021 edition, and no issues so far.

[Anikethsarkar]

2020

[cs_member10]

Dear Samsung member,

Greetings from Samsung customer support.

Please visit this mentioned links to resolve your device issue:

Check the device in safe mode: https://www.samsung.com/in/support/mobile-devices/safe-mode-on-samsung-phones/

Update device software (If Software update available): https://www.samsung.com/in/support/mobile-devices/samsung-galaxy-smartphone-how-to-update-software/

Reset the device: https://www.samsung.com/in/support/mobile-devices/samsung-galaxy-mobile-how-to-perform-a-factory-res...

The issue could occur due to usage and various other factors, however, it is our best endeavour to provide you with an impeccable product experience at Samsung. Samsung products pass through rigorous quality checks which are globally recognized; therefore, Samsung products stand out as best in terms of quality and service of the products. We ensure the best quality repair, so we request you to kindly get the product repaired.

Kindly visit the service center for a physical inspection of your device. You can locate your nearest service center with this given link: https://www.samsung.com/in/support/service-center/

Warm Regards,
Samsung Customer Support.

[Himanshu127176344]

Hello Samsung my phone restart problem motherboard issue

[Himanshu127176344]

Hello Samsung pehle mera phone restart problem kr rha tha phir uske baad ek update aaya tha to uske baad thoda bohot thik chalne lga tha ab phir se wahi problem aa rhi

[Himanshu127176344]

Please Samsung jaldi se is issue ko thik kro

[Himanshu127176344]

Jab se ye restart problem ho rhi hai mere ko bohot dikkat ho rhi hai. Kisi call aaye tab restart ho jaata hai game khelte waqt restart problem