Original topic:

Green and pink vertical lines in my samsung m52.

(Topic created on: 04-25-2024 05:49 PM)
427 Views
Shih_vaa
Beginner Level 2
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Galaxy M
I bought this phone Samsung m52 approximately 2 years ago and now I am suddenly facing this issue on my phone's display. There are so many vertical pink and green lines. I need some solution to this !! My phone never met with any hardware damage but this problem still persists for no reason. Samsung company should fix this issue for free asap.
7 Comments
goodthings
Expert Level 5
Galaxy M
Kindly complaint to Samsung customer support through Samsung Members App as error report also send log files Along with this error report for this issue. Then go to service center for replace/repair it's. If you like please accept as a solution it's help to others users also,click on 3dots in my reply section and click on accept solution. Thanks.
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THEPREM
Active Level 6
Galaxy M
Is there samsung will provide free replacement. Please reply.
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goodthings
Expert Level 5
Galaxy M
Your's most welcome to here.
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cs_member10
Moderator
Moderator
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Galaxy M

Dear Samsung Member,

Greetings from Samsung Customer Support!

As per your query, we would request you to kindly perform the following steps to resolve your issue by the given links.

Kindly restart your device once: To power off through Quick settings, swipe down from the top of the screen. Tap the Power icon in the upper right of the screen (next to the Settings icon), and then tap Power off.

Update the software if available: https://www.samsung.com/in/support/mobile-devices/samsung-galaxy-smartphone-how-to-update-software/

Reset your device: https://www.samsung.com/in/support/mobile-devices/samsung-galaxy-mobile-how-to-perform-a-factory-res...

In case the issue still occurs, please visit the service center for a physical inspection of your device. You can locate your nearest service center with this given link: https://www.samsung.com/in/support/service-center/

Warm Regards,
Samsung Customer Support

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S_R_Patel
Active Level 1
Galaxy M
I am also facing same issue.
Before few days ago only one line but yesterday suddenly another line's showed.
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charles_01
Beginner Level 2
Galaxy M
At samsung service center asking around 7000 for screen replacement. But above issue only for software update
ssb_83
Beginner Level 2
Galaxy M
I think Samsung purposefully making this by their software updates so that we upgrade our mobile to latest models.. best solution: don't buy Samsung mobiles..
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