M30S restarts automatically and frequently

[Neel77]

I am using this M30S since last one year. Two days back I it hang up while I was using whatsapp. Thereafter it started rebooting every now and then. Took support through whatsapp from the official samsung whatsapp support. But problem not resolved. Plz help.

[Maulin3001]

Factory data reset

[Neel77]

Hope it will work. That's the final option.

[Maulin3001]

Ya but first back up le le na

[Neel77]

Sure👍

[Sachin1986]

Its not work

[Abdul_Rahman]

Send log/error report of your device through this Samsung Members App. If problem continues try Samsung Remote Support App.

[Neel77]

Already started sending logs. Thanks.

[Bieberian]

I'm using M21 ,I faced the same problem and even had reset my phone ,still it's happening. I'm stuck with this problem.

[gopuuu]

Now your mobile good?