Resolved! Solved

Original topic:

Is anyone facing the same issue like me ??

(Topic created on: 01-28-2023 11:59 AM)
1625 Views
SanjitX_M32
Active Level 5
Options
Galaxy M
Whenever i play in youtube or any other third party video player like mx player pro etc and try to lock the phone for few minutes and after trying to unlock my phone there is a bug, where it freezes the entire youtube and also mx player or any third party video player in... horizontal rotation mode and won't respond, it will freeze the screen will not respond until i force stop the apps this is happening on my M32 4g after the latest one ui 5 android 13 software update, i also tried all these steps below provide by samsung support team but still the same problems is going on not resolved yet.

1:Clear App data, follow the steps: From Settings, swipe to and tap Apps. Select the app you want to clear. Tap Storage, tap Clear data, and then tap ok. This will completely wipe the app and reset it to the original settings.

2: Clear an app's cache, follow the steps: From Settings, swipe to, and tap Apps. Select the app you want to clear. Tap Storage, and then tap Clear cache.

3: Switch off your phone for a few minutes and then switch it on and wait for a few minutes.

My software👇👇 latest updated version. 

Software update information 
Version: M325FXXU4CVL2 / M325FODM4CVL2 / M325FXXU4CVK5
Size: 184.03 MB
Security patch level: 1 October 2022

Attached screenshot images of problem below where it's freezes in picture in picture (pip) mode both youtube and mx player pro while playing and you can see it won't responding. 



image



10 Solutions


Accepted Solutions
Solution
Galaxy M
Facing same problem in F23.

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Solution
Galaxy M
Didn't try MX but facing in YouTube.

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Solution
Galaxy M
I also reported and get 2 updates but didn't resolved.

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Solution
MatriX2020
Active Level 7
Galaxy M
Wait for new update...

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Solution
Anonymous
Not applicable
Galaxy M
Good culture, you back stabbed your friend and now showing the culture your parents taught to everyone?
Changing names won't help you spineless coward.Screenshot_20230128-145704_Samsung Members_65258_1674898113.jpg

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Solution
Anonymous
Not applicable
Galaxy M
Hey try to avoid this name changing low life filth as much as possible. He is handicapped... because he lacks a spine. That is why this coward is changing names and deleting comments.Screenshot_20230128-145704_Samsung Members_65258_1674898113.jpg

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Solution
98Anurag98
Active Level 4
Galaxy M
Same problem in m32 4g on youtube

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Solution
Galaxy M
Yes bro Android 13 and kal wali.

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Solution
Anonymous
Not applicable
Galaxy M
Reported and waiting for action....thank you so much for the support.

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Solution
Q7
Active Level 7
Galaxy M
Why don't you close the app then lock your phone.

I know it's not a solution and I don't know any fix either. MX Player & YouTube won't play in the background anyway if you lock your screen.

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23 Comments
SanjitX_M32
Active Level 5
Galaxy M
I just customised it by using theme park
SanjitX_M32
Active Level 5
Galaxy M
No download nice lock if you don't have s serie phone and use theme park plug-in and customise as you want But if you have a "s" series phone then download good luck app from galaxy store and use them park
Solution
Galaxy M
Facing same problem in F23.
SanjitX_M32
Active Level 5
Galaxy M
Do you facing similar issue in mx player and youtube both after the latest update 🤔
Solution
Galaxy M
Didn't try MX but facing in YouTube.
SanjitX_M32
Active Level 5
Galaxy M
I have reported this issue to Samsung support team with all the device log data so that they can reslove this issue in next update 😓
Solution
Galaxy M
I also reported and get 2 updates but didn't resolved.
SanjitX_M32
Active Level 5
Galaxy M
🫣🤣🤣
Solution
Galaxy M
Yes bro Android 13 and kal wali.