Resolved! Solved

Original topic:

Is anyone facing the same issue like me ??

(Topic created on: 01-28-2023 03:02 PM)
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SanjitX_M32
Active Level 5
Options
Galaxy M
Whenever i play in youtube or any other third party video player like mx player pro etc and try to lock the phone for few minutes and after trying to unlock my phone there is a bug, where it freezes the entire youtube and also mx player or any third party video player in... horizontal rotation mode and won't respond, it will freeze the screen will not respond until i force stop the apps this is happening on my M32 4g after the latest one ui 5 android 13 software update, i also tried all these steps below provide by samsung support team but still the same problems is going on not resolved yet.

1:Clear App data, follow the steps: From Settings, swipe to and tap Apps. Select the app you want to clear. Tap Storage, tap Clear data, and then tap ok. This will completely wipe the app and reset it to the original settings.

2: Clear an app's cache, follow the steps: From Settings, swipe to, and tap Apps. Select the app you want to clear. Tap Storage, and then tap Clear cache.

3: Switch off your phone for a few minutes and then switch it on and wait for a few minutes.

My software👇👇 latest updated version. 

Software update information 
Version: M325FXXU4CVL2 / M325FODM4CVL2 / M325FXXU4CVK5
Size: 184.03 MB
Security patch level: 1 October 2022

Attached screenshot images of problem below where it's freezes in picture in picture (pip) mode both youtube and mx player pro while playing and you can see it won't responding. 



image



SanjitX_M32
Active Level 5
Galaxy M
Toh phir Samsung sirf update ke naam par ghotala kar raha hai🤡
Galaxy M
Hmm kyuki kal ki update se to kuch change nahi huya kewal security patch hi December ka huya hai.
Solution
Anonymous
Not applicable
Galaxy M
Hey try to avoid this name changing low life filth as much as possible. He is handicapped... because he lacks a spine. That is why this coward is changing names and deleting comments.Screenshot_20230128-145704_Samsung Members_65258_1674898113.jpg
Galaxy M
Ok
Solution
MatriX2020
Active Level 7
Galaxy M
Wait for new update...
Solution
Anonymous
Not applicable
Galaxy M
Good culture, you back stabbed your friend and now showing the culture your parents taught to everyone?
Changing names won't help you spineless coward.Screenshot_20230128-145704_Samsung Members_65258_1674898113.jpg
SanjitX_M32
Active Level 5
Galaxy M
How 🤔 from Akdaddy_007 to siva_007 is this guy abusing in comment section by changing names then please report him
Solution
Anonymous
Not applicable
Galaxy M
Reported and waiting for action....thank you so much for the support.
Solution
98Anurag98
Active Level 4
Galaxy M
Same problem in m32 4g on youtube
SanjitX_M32
Active Level 5
Galaxy M
Bro please report this error to samsung support with log data hope they will resolve this issue in next update