Is Samsung M31 Showing Not Eligible For Exchange On Samsung Shop App

[hrid22]

Hello Samsung M31 Users Are You Facing This Same Issue On Samsung Shop App 

[cs_member10]

Dear Samsung Member,

Greetings from Samsung Customer Support!

As per your query we want to inform you that the exchange program is available for the limited models only. However, we are taking your valuable feedback regarding this, it will be helpful to us to make our services better.

Warm Regards,
Samsung Customer Support

[Members_hSlCNUI]

Will i be Able to exchange it at offline store....?