Original topic:

I own galaxy M52 and its display has issue in 1 month

(Topic created on: 11-20-2021 11:14 AM)
8988 Views
PranaySama
Active Level 3
Options
Galaxy M
When I lower my display brightness between 1-20% this issue is prominent.
It show inaccurate colours, especially when the display is showing dark colours. 
It replaces dark grey colour in screen with dark maroon.
When showing lighter background, say light gray it gives a green tint. I clicked somebpicture showing this issue. 

The service center person said sometimes this issue is not hardware related but software, (according to him S10 lite had same issue and it was fixed after software update)
He didn't have access to a brand new m52 to cross verify this issue. So wasnt able to repair it. 

I need all m52 users from our community to check this and plz help me solve it for my brand new phone. 

The images are showing the problem. 

To check of your m52 use this video as this highlights it pretty well. 


 
or type this in youtube: "Gray to white, Grey uniformity, Clouding, Banding test"

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To all m52 and other amoled users who replied, thanks. I hope it gets resolved ASAP if it's a software bug.


53 Comments
Rrao1
Active Level 5
Galaxy M
This may be due to screen..
Sahebjana1992
Active Level 4
Galaxy M
I am M52 user for 12 days. I noticed this same issue 1st day of use at night after i visit service center & unable to show the issue to the officials at day time. Next day again i visit service center with proof. After observing this they told me A71 has same issue & they viewed me A71 at low brightness & dark mode with same issue. Last they summarise that all Samsung mobile with AMOLED+ display have same issues. Although only AMOLED display don,t have such issues.
Sid_Karna
Expert Level 5
Galaxy M
Nope not all devices from samsung have this issue.
IcyJay30
Expert Level 3
Galaxy M
Black crush, blue smearing, green yellow tint, pixel burn-in, is issue is many amoled devices
PranaySama
Active Level 3
Galaxy M
Yeap even my services center person told me S10 lite had same issue at low brightness. How unfortunate is this, in a Samsung phone.
0 Likes
Zenhal
Active Level 6
Galaxy M
Hey bro did ur issue got solved??
Iam facing black crush issue and service center technicians said that all super amoled plus display devices had same thing and they contacted samsung and samsung said that super amoled plus display is like that and its not an issue
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PranaySama
Active Level 3
Galaxy M
Whats black crush?
0 Likes
TanmayK
Active Level 10
Galaxy M
I think you are right.. I am having some issues like these at low brightness and with dark black or dark gray colors in my F62 with sAMOLED+... It was bothering me too much while watching Harry Potter series, cause it has many dark scenes... Others who think it's not an issue, can watch videos like those, I think they too will see something odd... And I can probably guess the reason and it's hardware related and most probably can't be solved with software update...
0 Likes
Sahebjana1992
Active Level 4
Galaxy M
I am not saying all Samsung devices have this issue. I am saying almost all AMOLED PLUS display have this issues such as A71, A72 e.t.c.