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12-13-2024 08:58 PM in
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12-14-2024 12:43 AM in
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12-14-2024 12:16 PM in
Galaxy MDear Samsung Member,
Greetings from Samsung Customer Support!
We appreciate your feedback and would like to assure you that at Samsung, we strive to provide an impeccable product experience. Our products go through rigorous quality checks that are recognized globally.
We understand that issues may arise due to various factors, and we want to reassure you that our service team is always available to help resolve any concerns you may encounter.
As you have already connected with our service team, we hope they have been able to assist you after inspecting your device. According to Samsung policies, repair charges may apply. We highly recommend that you continue to coordinate with our service team for any further assistance, as they will ensure you receive original parts at a genuine cost along with a service invoice.
Warm Regards,
Samsung Customer Support
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12-15-2024 06:57 PM in
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