Original topic:

HEATING ISSUE ON SAMSUNG M30S

(Topic created on: 05-06-2020 10:00 PM)
1595 Views
shaggy120667
Active Level 5
Options
Galaxy M
The heating issue on samsung m30s is increasing day by day. The phone used to never heat up when on android 9 pie but now the screen gets soo hot that u can literally feel the heat burn ur fingers when touched for a long time. Even the battery now takes almost 4 hours to charge completely. 
I wonder when is samsung going to fix this!
Just fix the stupid heating issue...its unbearably now!
15 Comments
Galaxy M

Yes after camera use also...please do something about it

Jiyodilse
Active Level 9
Galaxy M
For heating related issue you should follow my stuff ..may be it will surely help you...


https://r2.community.samsung.com/t5/Galaxy-M/Overheating/td-p/3994707
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PradeepVenu
Beginner Level 5
Galaxy M
Stop keep updating this in every comments related to this issue, none of them had got any sort of solution by doing this...
please stop..!
0 Likes
Jiyodilse
Active Level 9
Galaxy M
ok...it's solve most of Samsung devices problem...if u want not follow then ignore it...i have share for needy
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OmBhosale
Active Level 5
Galaxy M
check your charging port and battery at service centre . make sure you backup your all personal data as care center deletes your all data.
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shaggy120667
Active Level 5
Galaxy M
it has nothing to do with hardware as these are software issues. Plus I can't factory reset cause i have really important data in my phone and im sure not all would be backed up even if i try to
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HITstrong12
Active Level 4
Galaxy M
same issue with my device
vijaynish
Active Level 5
Galaxy M
Visited Samsung Service Center on 06.05.2020 and explained some major problems in my M30s and are given below:-
1. Flash is missing while camera in 48 Megapixels mode.
2. Location update in maps is very poor and not accurate most of the times. Never Navigate properly.
3. Overheating near to earpiece area, while charging or calling.
4. Battery consumption is 15 to 20% in standby mode, while my three years old Mi phone consumes only 1% for the same period.
5. Applications freezes in between.

They listened all the problems and confirmed that all the problems would be resolved after reinstallation of software.

After my "yes" about software reinstallation , they asked me to come after one and half hour. They once again assured me that all problems you shared would be resolved after reinstallation.I was very happy at that moment.

They reinstalled the software and surprisingly nothing has changed.

The problems are still existing in M30S.

They have no idea what the customers are facing and what to do with these problems in M30s.
shaggy120667
Active Level 5
Galaxy M
did they charge you for reinstalling the software?
There are people who advice to factory reset but thats the issue! i dont want to...why would i like to lose all my data and settings,try to get back all the apps just the way they are right nw just cause samsung messes up with their update firmware
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