Original topic:

Green line issue in Samsung M52

(Topic created on: 09-13-2023 11:24 PM)
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Dinesh1825
Beginner Level 4
Options
Galaxy M

image

Random green lines appeared after the July update 2023.
7 Comments
goodthings
Expert Level 5
Galaxy M
My dear complaint to Samsung customer support through Samsung Members app as a error report and also send your's log files along with this error report. Thanks.
RajathSR
Active Level 10
Galaxy M
take it to the service centre
CODM6567
Expert Level 5
Galaxy M
go to service centre, it will be replaced free of cost if no physical damage found
CODM6567
Expert Level 5
Galaxy M
Yes I know this fact. They should extend services to midrange phones also.
They are doing so in flagship because it represents brand image. Like how image of one plus fell down drastically after humongous number of cases. In the end they had to give free replacements.
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Sdk55
Expert Level 4
Galaxy M
https://r2.community.samsung.com/t5/Galaxy-A/A73-red-line-in-display/td-p/13934572?src=ShareByUserCM

Look into this post for solution..someone posted in this platform..
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cs_member10
Moderator
Moderator
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Galaxy M

Dear Samsung Member,

Greetings from Samsung Customer Support!

As per your query, We request you kindly visit the service center for a physical inspection of your device. So that they can check the exact issue with the device and fix it at the earliest. You can locate your nearest service center with this given link: https://www.samsung.com/in/support/service-center/

Thank you for writing to Samsung.

Warm Regards,
Samsung Customer Support

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Subho6991
Active Level 4
Galaxy M
They are faking ,they are not replying to my mail ,share you some screenshots .
Oneplus is far beeter in customer service now a daysScreenshot_20230925_234425_Gmail.jpgScreenshot_20230925_234433_Gmail.jpgScreenshot_20230925_234439_Gmail.jpgScreenshot_20230925_234445_Gmail.jpg
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