Original topic:

Green Line Issues on Samsung M52 after Update

(Topic created on: 09-25-2024 04:26 PM)
832 Views
murali-tharan
Active Level 1
Options
Galaxy M
 I encountered green line issues on my Samsung M52 model. Two months ago, I installed a software update on the phone, and shortly after the update, a green line appeared on the display. I reached out to Samsung multiple times to request a replacement, but they refused to replace the display, asking for Rs. 9,000 to fix it. They also claimed that no other users with this model had reported similar issues.

If you are facing the same green line issue after the update, I urge you to tag Samsung on social media and file a complaint with the National Consumer Helpline (NCH) 
( https://consumerhelpline.gov.in/). Even if you've already paid for a display replacement, please still file a complaint. The more people who raise this issue, the better the chances of getting a resolution from Samsung or NCH.

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14 Comments
Nijju786
Active Level 6
Galaxy M
I have also faced this same issue.
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omi_samsung
Active Level 4
Galaxy M
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Nijju786
Active Level 6
Galaxy M
I have the same green line in the same spot where you do. Now it's my secondary phone, but I still use it with a lot of green, pink, and white lines. 😂. Also, I decided to change its display, but I heard that after changing the display, some users get green lines again.
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murali-tharan
Active Level 1
Galaxy M
They told me I was the first person to report the green line issue on this model. However, on the same day, another lady reported the same issue, and they told her the same thing—that she was the first. Even if you've already replaced the display, no problem, you can still raise a complaint with the National Consumer Helpline (https://consumerhelpline.gov.in/), and we may get a solution.

It seems Samsung is telling everyone the same thing: "You're the first, you're the first."
Nijju786
Active Level 6
Galaxy M
Yes sure
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animeshmodi
Expert Level 5
Galaxy M
Faced similar issue
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murali-tharan
Active Level 1
Galaxy M
Please raise complaint
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Sivasm
Active Level 2
Galaxy M
I am also facing same issue,they are asking 9000rs to change dispaly
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