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09-21-2024 05:59 AM (Last edited 10-05-2024 08:58 PM ) in
Galaxy S- Mark as New
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09-21-2024 10:05 AM in
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a month ago (Last edited a month ago ) in
Galaxy SMine is s22+
2 years old
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09-23-2024 12:30 PM in
Galaxy SDear Samsung Member,
Greetings from Samsung Customer Support!
As per your query, we would request you to kindly perform the following steps to resolve your issue.
Kindly restart your device once: To power off through Quick settings, swipe down from the top of the screen. Tap the Power icon in the upper right of the screen (next to the Settings icon), and then tap Power off.
Update the software if available: https://www.samsung.com/in/support/mobile-devices/samsung-galaxy-smartphone-how-to-update-software/
Reset your device: https://www.samsung.com/in/support/mobile-devices/samsung-galaxy-mobile-how-to-perform-a-factory-res...
In case the issue still occurs, kindly report the problems with a log file. Also, share video clips and images for better understanding. To share a log file, click on the Samsung Members Application (Open Samsung Members Application > Support> Tap on error report > Type your query > Send).
Warm Regards,
Samsung Customer Support
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09-24-2024 03:00 AM in
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09-24-2024 05:28 AM in
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09-24-2024 06:45 AM in
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a month ago in
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09-24-2024 06:46 AM in
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09-24-2024 09:42 AM (Last edited 09-24-2024 09:42 AM ) in
Galaxy S