Original topic:

Green line due to Vivid display mode

(Topic created on: 09-21-2024 05:59 AM)
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S21FEexfan
Active Level 6
Options
Galaxy S
Dear Community

I have a doubt if the green line is coming due to a bug in vivid display mode. Because I got three lines while in vivid mode and after turning to natural mode, fourth line hasn't come yet. Let me know if all of you who had green line issue were using in vivid mode in the comment section below. This will help to identify the bug. Check this post as well

Update: As I wanted to test this, I agained turned vivid mode on, the next day 4th line came. I am now pretty convinced that there is something to do with vivid mode. Anyone who already has green line please try this out so that we get more concrete evidence.
39 Comments
rajhassan31
Active Level 5
Galaxy S
Mine getting green line issye
aniltvmin
Active Level 3
Galaxy S
Which model?

Mine is s22+
2 years old
0 Likes
cs_member10
Expert Level 5
Galaxy S

Dear Samsung Member,

Greetings from Samsung Customer Support!

As per your query, we would request you to kindly perform the following steps to resolve your issue.

Kindly restart your device once: To power off through Quick settings, swipe down from the top of the screen. Tap the Power icon in the upper right of the screen (next to the Settings icon), and then tap Power off.

Update the software if available: https://www.samsung.com/in/support/mobile-devices/samsung-galaxy-smartphone-how-to-update-software/

Reset your device: https://www.samsung.com/in/support/mobile-devices/samsung-galaxy-mobile-how-to-perform-a-factory-res...

In case the issue still occurs, kindly report the problems with a log file. Also, share video clips and images for better understanding. To share a log file, click on the Samsung Members Application (Open Samsung Members Application > Support> Tap on error report > Type your query > Send).

Warm Regards,
Samsung Customer Support

Galaxy S
6x
0 Likes
MdFahim2005
Active Level 3
Galaxy S
I have also a green line on my galaxy F54 yesterday
S21FEexfan
Active Level 6
Galaxy S
Was your display in vivid mode?
aniltvmin
Active Level 3
Galaxy S
No difference in natural and vivid mode.....!
0 Likes
S21FEexfan
Active Level 6
Galaxy S
If yes try changing it to natural mode and see if number of green line is increasing
MdFahim2005
Active Level 3
Galaxy S
Nothing change....still the number of 1 green line on screen