Original topic:

Galaxy m31 restarting randomly

(Topic created on: 08-18-2022 08:12 PM)
552 Views
yuvig01
Active Level 2
Options
Galaxy M
My galaxy m31 restarted randomly 2 times in a day, anyone facing the same issue?
9 Comments
AmiteshYdv
Active Level 1
Galaxy M
Same problem brother.. my galaxy m31 is restarting in every 10mins
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AmiteshYdv
Active Level 1
Galaxy M
We need to file a petition against samsung company after an update this issues happen
yuvig01
Active Level 2
Galaxy M
they didn't even release security patch after the stable oneui 4 update
arnablaha
Active Level 6
Galaxy M
Same here with my galaxy m51 after June security update.
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ideepak143
Beginner Level 2
Galaxy M
same problem from yesterday on my m31s
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RajeshThalladi
Beginner Level 4
Galaxy M
Same problem from yesterday for my m31s
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cs_member8
Moderator
Moderator
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Galaxy M

Dear Samsung member,

Greetings from Samsung customer support.

We acknowledge your query and apologize for the inconvenience caused to you and will surely assist you regarding the same and please follow the easy troubleshooting steps which might help to solve the issue.

There are two methods to disable the auto-restart function
Method 1: From the home screen swipe up or down to access the App Screen > Setting > General Management > Reset > Auto Restart > To Turn OFF auto-restart slide the slider toward the left.
Method 2: Go to 'Settings'>>Tap on 'Battery and device care'>> Tap on Three dots>>Tap on 'Automation'>>Disable 'Auto-restart at set times' if enabled

If you are facing this issue after installing any new application then uninstall that application.
Navigate to the Apps screen and tap on Settings>>Tap on Apps>>Tap on the desired app>>Tap on Uninstall>>Tap on OK

Reset settings: From the home screen, click on Settings>>General Management>> click on reset and then reset setting.

If the issue still persists we would request you to kindly visit your nearby service center, for the physical inspection of your device. Please be assured, our team will surely help you with this.

You can search for the nearby service center from the given link:-https://www.samsung.com/in/support/service-center/

Thank you for writing to us.
Warm Regards,
Samsung Customer Support.

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yuvig01
Active Level 2
Galaxy M
dosent work, tried all of it already
AmiteshYdv
Active Level 1
Galaxy M
Not work I tried all this now I format the device even after issues not resolve. Now samsung company give up the hopes of many Indians or foreigner too. Your 1update is losing our everything. #Boycott samsung
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