Original topic:

Galaxy M52 5G greenline issue

(Topic created on: 09-10-2023 02:34 PM)
439 Views
Sajiths1
Active Level 2
Options
Galaxy M

Dear Samsung,

I have purchased Samsung M52 5G last year. Now 1 year 2 months completed,so warranty is expired. Last day I seen green vertical line on my phone suddenly. The phone was in an idle state. I contact the customer support and they said you need to visit the service centre and they will do some software installations, and gradually the line will disappear. So next day I went to the service centre and I handed over my phone. After the preliminary inspection, they said me to screen replacement is the only option available. And the total cost is nearly 9000 !. And the interesting fact is the new screen have a warranty of just 3 months

The greenline issue seems to be a manufacturing defects from the Samsung irrespective of the series whether it is F series/M series/A series/ S series. Please do the needful.WhatsApp Image 2023-05-08 at 9.39.07 AM (1).jpegWhatsApp Image 2023-05-08 at 9.39.07 AM.jpeg

177 Comments
Supriya35
Beginner Level 2
Galaxy M
Same
ADITYADAS1010
Active Level 2
Galaxy M
Same here
Sajiths1
Active Level 2
Galaxy M

Issue Resolved...!!!.

Thank you Samsung for the free replacement.

Varunvpm
Active Level 1
Galaxy M
How?.. Please share.
0 Likes
PranayParab
Active Level 3
Galaxy M
How much did you pay?
0 Likes
bhavesh7
Beginner Level 2
Galaxy M
Hey i have m52 5g .i bought this phone 3 month ago today while playing game green line come i think game glitch when i restart my phone green line didnot go give any solution
sanditiffy94
Beginner Level 4
Galaxy M
M52 greenline is real. My phobe also got it
PranayParab
Active Level 3
Galaxy M
I too have the sameissue
sajithmahadev
Beginner Level 2
Galaxy M
Dear Samsung,

I have purchased Samsung M52 5G last year. Now 1 year 2 months completed,so warranty is expired. Last day I seen green vertical line on my phone suddenly. The phone was in an idle state. I contact the customer support and they said you need to visit the service centre and they will do some software installations, and gradually the line will disappear. So next day I went to the service centre and I handed over my phone. After the preliminary inspection, they said me to screen replacement is the only option available. And the total cost is nearly 9000 !. And the interesting fact is the new screen have a warranty of just 3 months. 

The greenline issue seems to be a manufacturing defects from the Samsung irrespective of the series whether it is F series/M series/A series/ S series. Please do the needful.

alokchantia
Active Level 1
Galaxy M
In my M52 a green line appeared after the purchase of 6 months do you replace it or we should knock any other forum