Original topic:

Galaxy M52 5G greenline issue

(Topic created on: 05-08-2023 09:44 AM)
29211 Views
Sajiths1
Active Level 2
Options
Galaxy M

Dear Samsung,

I have purchased Samsung M52 5G last year. Now 1 year 2 months completed,so warranty is expired. Last day I seen green vertical line on my phone suddenly. The phone was in an idle state. I contact the customer support and they said you need to visit the service centre and they will do some software installations, and gradually the line will disappear. So next day I went to the service centre and I handed over my phone. After the preliminary inspection, they said me to screen replacement is the only option available. And the total cost is nearly 9000 !. And the interesting fact is the new screen have a warranty of just 3 months

The greenline issue seems to be a manufacturing defects from the Samsung irrespective of the series whether it is F series/M series/A series/ S series. Please do the needful.WhatsApp Image 2023-05-08 at 9.39.07 AM (1).jpegWhatsApp Image 2023-05-08 at 9.39.07 AM.jpeg

181 Comments
ジLISANTH々
Active Level 7
Galaxy M
Software issue bro
aanjnialpesh
Beginner Level 2
Galaxy M
My mobile phone green line problem
ジLISANTH々
Active Level 7
Galaxy M
Try hard reset bto
0 Likes
Sajiths1
Active Level 2
Galaxy M

Already done.. No result

Sid_Karna
Expert Level 5
Galaxy M
No use...this is a well known issue and it's a hardware damage caused by poor software update.
markwilliam
Active Level 9
Galaxy M
Ithu software update kond ondayathanel engana screen replace cheydal issue marunadu?? Ithu physical damage kond ondavunatha..not software related ..ente relatives inu ingane vanitund but avar phone thazhe ittatond enu admit cheydarnu..matram ala internet ilum oke kanunadu e issue physical damage of some kind kond aanu varunadu enanu parayune
0 Likes
Sajiths1
Active Level 2
Galaxy M

It's not a physical damage. 

Sid_Karna
Expert Level 5
Galaxy M
Then why is Samsung providing free of cost repair for this issue for all the s20 plus users with this issue?

https://r2.community.samsung.com/t5/Galaxy-S/Samsung-is-repairing-Galaxy-S20-line-on-display-issue-f...
srpng
Beginner Level 2
Galaxy M
Software update kazjinj shesham vannu. Enthu cheyyum. Warranty period kazhinju