Original topic:

Galaxy M52 5G greenline issue

(Topic created on: 05-08-2023 09:44 AM)
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Sajiths1
Active Level 2
Options
Galaxy M

Dear Samsung,

I have purchased Samsung M52 5G last year. Now 1 year 2 months completed,so warranty is expired. Last day I seen green vertical line on my phone suddenly. The phone was in an idle state. I contact the customer support and they said you need to visit the service centre and they will do some software installations, and gradually the line will disappear. So next day I went to the service centre and I handed over my phone. After the preliminary inspection, they said me to screen replacement is the only option available. And the total cost is nearly 9000 !. And the interesting fact is the new screen have a warranty of just 3 months

The greenline issue seems to be a manufacturing defects from the Samsung irrespective of the series whether it is F series/M series/A series/ S series. Please do the needful.WhatsApp Image 2023-05-08 at 9.39.07 AM (1).jpegWhatsApp Image 2023-05-08 at 9.39.07 AM.jpeg

177 Comments
juraijmukkan
Beginner Level 2
Galaxy M
I have the same problemScreenshot_20230917_174822_Samsung Members.jpg
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Deepjyot1995
Beginner Level 2
Galaxy M
Dear Samsung,

I recently noticed a green light spot on my Samsung M52 5G, a device I've used for nearly 2 years. I want to emphasize that there is no physical damage to the phone. Given my financial situation, I am unable to cover repair costs. I have always trusted the Samsung brand and hope you can assist in resolving this issue without any cost to me.
Members_OYQhCe0
Beginner Level 2
Galaxy M

Started facing green line issueo on m52 after July update.Its hardware issue caused by poor quality of samsung devices,after visiting service center and connecting with samsung helpline no resolution...If samsung can provide replacement for all flagship devices(got this info from customer care).Why it's not provided for M series.Companies like One plus are providing better support in such case.

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Veryna
Active Level 4
Galaxy M
I have the same problem. I saw one green line appear out of nowhere on my M52 today. After a couple of hours another green line appeared. It's giving me a headache to use my phone with these green lines. This is definitely a product issue and Samsung needs to fix it for free. It's been 1 year 2 months since I purchased this phone and I've used it very carefully because this is the most expensive phone I've ever had.
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gnash
Active Level 7
Galaxy M
#SHAMEsung
I am also facing same issue and half of M52 5G SERIES IS HAVING SAME issue you can check on Youtube
https://youtu.be/As_Kxubqg9U?si=KmknEUZOma4E3iw2
You can go through comments as after warranty M52 IS getting these issues and company already knew about it thats why the stopped the manufacturing as soon as they found in their test , so they launched M53 with refined version .

all companies are cheating with customers, Specially Samsung even their highend flagship phones are having Green line issue , A Complaint should be registered against these companies for fraud and increasing the E WASTE .
Same For Samsung tooo Their unfoldable phones having green line issue just after Warranty ends and foldable phones are having crease and hinge issue And they Are ignoring customers Like NOKIA and rest is history😂
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gnash
Active Level 7
Galaxy M
I GOT REPLACEMENT OF M52 5G green line display In just ₹500 , for that i have complained to NATIONAL CONSUMER HELPLINE And to their SAMSUNG ceo email ,but make sure you phone doesn't have any scratches or fall dents.
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gnash
Active Level 7
Galaxy M
and they will say multiple diagnostics to run on your phone but everyone know nothing will work and they are just throbing customers
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Manu_123
Beginner Level 3
Galaxy M

IMG-20230725-WA0006.jpg

 Same issue after update samsung M52 5g. 1year 8 month only. 

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uncanny_04
Beginner Level 2
Galaxy M
Yes bro today I got this Greenline also
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jimmfgt
Beginner Level 2
Galaxy M
I got green line in A54 after software update.Kindly rectify this
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