Freeze and bootloop

[Veer2000]

I thought this is going to be my best phone ever until this update came in between and ruin my ambitions. I request Samsung to fix the update issue. Don't ignore us else you are going to loose a vast number of customers. 

Samsung Galaxy M31 

Phone restarts continuously and sometimes stucks on loopscreen. I had done hard reset but nothing happened. Only two days my phone worked normally and again the same issue started again. 

I am a normal user i don't play any games or anything and still facing this issue. I request you all to raise complain against Samsung.

In the end I'm going to file a sue case against Samsung.

Thank you Samsung,

I HATE YOU. 

[IcyJay30]

Numerous affected people should tie up and file case against samsung

[Veer2000]

Please inbox me 6202270664 I'm going to create a group and raise the issue.

[Veer2000]

https://consumerhelpline.gov.in/ complain here

[sfxut03]

This issue happens only in India...M series available in the foreign too...but They don't have any issue...Samsung India is the main culprit here...

Only recommendation is to download update through Smart Switch with a desktop....
You should visit the service center...I had this issue after installing the august update...they I visited the service center in that day...they reinstall the firmware and till now the issue has gone

[abwa]

Why they are not doing it for all customers
N why are the service centers forcing us to change motherboard, that too on chargeable basis

[sfxut03]

That's not forcing...if you reach out the service center they will reinstall the firmware first...and tell you to notice your phone in the next 3 days...if you still have the issue...then it is motherboard damage....if you purchase Samsung Care+ with just ruppes 1299...then this is free with extended warranty...I know that's not fair...but We have no choice😔

[Veer2000]

My warranty expired can i get extended warranty?

[sfxut03]

Sorry brother..when I went service center they told me that I can only extend warranty during the first warranty period..but you should you to service center...may they can help you

[Veer2000]

Are u sure u are not facing the problem?