Original topic:

Freeze and bootloop

(Topic created on: 09-21-2021 09:06 PM)
160 Views
Veer2000
Active Level 7
Options
Galaxy M
I thought this is going to be my best phone ever until this update came in between and ruin my ambitions. I request Samsung to fix the update issue. Don't ignore us else you are going to loose a vast number of customers. 

Samsung Galaxy M31 

Phone restarts continuously and sometimes stucks on loopscreen. I had done hard reset but nothing happened. Only two days my phone worked normally and again the same issue started again. 

I am a normal user i don't play any games or anything and still facing this issue. I request you all to raise complain against Samsung.

In the end I'm going to file a sue case against Samsung.

Thank you Samsung,
I HATE YOU. 
24 Comments
Veer2000
Active Level 7
Galaxy M
0 Likes
Veer2000
Active Level 7
Galaxy M
0 Likes
CS_member7
Active Level 6
Galaxy M

Dear Samsung Member,

Greetings from Samsung Customer Support!

We apologize for your inconveneince. To resolve your device hanging issue please visit this link: https://www.samsung.com/in/support/mobile-devices/how-to-restart-the-device-when-freezed-or-hanged/ 

For further assistance, register your concern in Samsung Members Application (Open Samsung Members Application > Get help > Send Feedback > Error report/Ask questions).

Thank you for writing to Samsung.  

Warm Regards,  
Samsung Customer Support

CS_member7
Active Level 6
Galaxy M

Dear Samsung Member,

Greetings from Samsung Customer Support!

We acknowledge your query and apologize for the same. To resolve your device hanging issue please visit this link: https://www.samsung.com/in/support/mobile-devices/how-to-restart-the-device-when-freezed-or-hanged/ 

In case the issue still occurs. Please register your concern in Samsung Members Application (Open Samsung Members Application > Get help > Send Feedback > Error report/Ask questions).

Thank you for writing to Samsung.

Warm Regards,
Samsung Customer Support  

0 Likes
Veer2000
Active Level 7
Galaxy M
**bleep** you
0 Likes