Original topic:

Fingerprint sensor heating up too much

(Topic created on: 01-06-2024 08:33 AM)
1265 Views
yo_nikhil
Beginner Level 3
Options
Galaxy M
My Samsung M53 5g' fingerprint sensor in power button is heating up too much (can easily leave a burning mark in finger if touched for more than a second). The issue started after updating to new UI 6.0. Now I can't downgrade my software. And can't use my phone like this. 
8 Comments
Who1
Active Level 6
Galaxy M
too usko pani se naha looo
SAKIL420
Active Level 7
Galaxy M
🤣🤣🤣
Who1
Active Level 6
Galaxy M
yeh log kab ayega update kab ayega update karke chillata hai.. lo aab update ka maje looo
patel_sid
Active Level 5
Galaxy M
🤣 🤣 🤣 mene phle hi bola tha mt krna...mene nhi kiya...bhut sookon me hu...OneUi 5 ki chot lgi hui yd hai mujhe 😂
0 Likes
AJAB_MORIA
Expert Level 5
Galaxy M
You have two options 👇
1). Backup all your data and do factory reset.
2). Android 14 (One UI6) is still new to phones, it will take some time to adjust. Wait for next update, it will be fix. Restart your phone daily to avoid such problems.
BlueStarn
Active Level 6
Galaxy M
Don't use the fingerprint sensor for the time being. Use some other lock system. U cant downgrade the recently updated software so you have to wait till the next update.
0 Likes
cs_member10
Moderator
Moderator
Options
Galaxy M

Dear Samsung Member,

Greetings from Samsung Customer Support!

As per your concern, Kindly perform the following steps to resolve your issue by the given link: https://www.samsung.com/in/support/mobile-devices/why-the-device-heats-up-during-use/

You can check the device in safe mode and for the same mode you can tap on the given link. https://www.samsung.com/in/support/mobile-devices/safe-mode-on-samsung-phones/

Update the software if available: https://www.samsung.com/in/support/mobile-devices/samsung-galaxy-smartphone-how-to-update-software/

You can reset your device by following the steps from the below link.
https://www.samsung.com/in/support/mobile-devices/samsung-galaxy-mobile-how-to-perform-a-factory-res...

If the issue still occurs, please visit the service center for a physical device inspection. You can locate your nearest service center with this given link: https://www.samsung.com/in/support/service-center/

Warm Regards,
Samsung Customer Support

0 Likes
rr21
Beginner Level 3
Galaxy M
M53 , Fingerprint heating and not working.
0 Likes