Original topic:

Finger print touch sensor heating up

(Topic created on: 12-14-2021 07:20 AM)
6886 Views
JyotiMishra
Beginner Level 3
Options
Galaxy M
I have Samsung Galaxy M51. But for a few days, it is getting hot when its fingerprint is enabled. That's why I just disabled it. Where I live is a remote area. Samsung Care is nowhere near, what to do??
16 Comments
rupesh0070
Active Level 1
Galaxy M
Just do factory reset
0 Likes
JyotiMishra
Beginner Level 3
Galaxy M
Already done but not working
Galaxy M
Is this issue started after any update?
JyotiMishra
Beginner Level 3
Galaxy M
No
Galaxy M
👍 once perform your fingerprint recognition test and touch screen test given in SM's "get help section > diagnostics"...
0 Likes
sidhesh
Active Level 1
Galaxy M
Yes after update my phone fingerprint sensor is heat
0 Likes
sidhesh
Active Level 1
Galaxy M
Yes
0 Likes
Galaxy M
Mam kindly verify that is it is heating continuously even if you don't use it.

Otherwise you can go to the nearby service center. They can assist you in a better way.
BVikram
Active Level 9
Galaxy M
So, I assuming heat is at fingerprint sensor. Did you dropped your phone often? I think the Lego connector of optical sensor need to be reconnect once. First of all run the fingerprint sensor test in *#0*#.Screenshot_20211214-085800_HwModuleTest_9559.jpgScreenshot_20211214-085105_Chrome_9556.jpg