Original topic:

Fingerprint issue

(Topic created on: 04-11-2021 09:16 PM)
134 Views
SomeshBohidar
Active Level 6
Options
Galaxy M
I am facing some issues in my m51 device after the update the fingerprint sensor has been quite slow then before and it's also hit and miss sometimes. Are you all facing the same issue and mine??
7 Comments
Shank_Sar
Active Level 9
Galaxy M
Open settings, go to apps, then click on the 3 dots, then select special access, then select optimise battery usage, then there type "biometrics" in the search bar, then disable battery optimisation for biometric service.
Strangeneria
Expert Level 5
Galaxy M
Ok !
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Galaxy M
Try to unregister the fingerprint and register again. Also try what Shank_Sar said.
Edwin7878
Expert Level 5
Galaxy M
Bro
Register the same finger 3 times
Then the finger print speed will be increased

I have tried it and it is working bro

And still if there is slowness then turn off animation for finger print in settings


Hope u will get the changes

And if it is solved then accept mine as a solution by clicking the 3 dot
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Galaxy M
yep. I've done this and it's blazingly fast
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Edwin7878
Expert Level 5
Galaxy M
And bro if u want 2 finger's print to work faster

Then add both finger 3 times by registering the 1st finger for 50% and the 2nd finger for remaining 50% in 1st time ..
And add 2nd and 3rd time in the same way...

By this u can unlock phone by both 2finger prints even faster than before..
Try it ..

I have experienced it ..
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Samsung_Support1
Moderator
Moderator
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Galaxy M

Dear Samsung Member,


Greetings from Samsung Customer Support!


Please register your concern in Samsung Members Application (Open Samsung Members Application > Get help > Send Feedback > Error report/Ask questions).


Thank you for writing to Samsung.

 

Warm Regards,
Samsung Customer Support

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