Original topic:

Battery Optimisation Problem

(Topic created on: 10-04-2024 03:28 PM)
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soumo_dg
Active Level 4
Options
Galaxy M
This is Galaxy M55s 5G having 5000 mAh battery but this is my battery draining stats.
Is this good? My 3 years old realme (4500 mAh) gives better battery backup than this brand new phone. 

image
Battery stat screenshot


17 Comments
Harishhvr
Active Level 6
Galaxy M
How many mah battery and which phone
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soumo_dg
Active Level 4
Galaxy M
Galaxy M55 and 5000 mAh
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Harishhvr
Active Level 6
Galaxy M
Yeah bro worst battery
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Harishhvr
Active Level 6
Galaxy M
M55 is a failure model so the samsung re launced by changing the name M55s
soumo_dg
Active Level 4
Galaxy M
Yes, I bought the M55s.
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Exynos9611
Active Level 9
Galaxy M
waste of money phone m55s
soumo_dg
Active Level 4
Galaxy M
Not actually. I love One UI.
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cs_member10
Expert Level 5
Galaxy M

Dear Samsung Member,

Greetings from Samsung Customer Support!

As per your concern, we would request you kindly perform the following steps to resolve your issue by the given links.

Galaxy device Battery drain issue: https://www.samsung.com/in/support/mobile-devices/how-can-i-optimise-and-extend-the-battery-life-on-...

Update the software if available: https://www.samsung.com/in/support/mobile-devices/samsung-galaxy-smartphone-how-to-update-software/

You can reset your device by following the steps.
1. Kindly create a data backup of your device via the SMART switch mobile application or http://www.samsung.com/in/support/smartswitch pc suite.
2. Remember the Google password before resetting the device because it is required during initial setup.
3. If you do not remember then advise to reset (Forgot password) his/her Google account.

Path: Settings> General Management.>Reset>Temporary cloud backup or External storage backup>After backup tab on Factory data reset to reset your device to its factory default settings.
This will erase all data, including files and downloaded apps.

If the issue still occurs, please visit the service centre for a physical inspection of your device. You can locate your nearest service centre with this given link: https://www.samsung.com/in/support/service-center/

Warm Regards,
Samsung Customer Support

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