Original topic:

m30s restrating and struck at log screen

(Topic created on: 09-02-2020 08:29 PM)
887 Views
krish907
Active Level 1
Options
Galaxy M

My Samsung Galaxy M30s started restarting frequently on 01 Sep 20. First Its hangs then restarted.  Sometime it gets struck at logo screen. Sometimes it reboots and it continued till the battery exhausted itself.  I did everything from disabling optimisation, disabling auto restart and finally resetting the phone.  Nothing worked for me.  Presently the phone is struct at logo screen.   I see that lot of M30s users have complained about the same issue and also remarked that going to service centre also did not resolve the problem. Is there any solution to this issue.

0 Likes
13 Comments
Galaxy M
have you booted your phone to safe mode
0 Likes
krish907
Active Level 1
Galaxy M

I tried once. It restarted.

0 Likes
Galaxy M
have you tried wipe cache partition
0 Likes
Ehsank
Expert Level 5
Galaxy M
as of now only one option reset/format your device
krish907
Active Level 1
Galaxy M

I had tried wipe cache partition and reset/format with no success.

0 Likes
Ehsank
Expert Level 5
Galaxy M
means you can't able to format or format but not useful?
Ehsank
Expert Level 5
Galaxy M
if you have done format and won't work then only one option to go service centre
Galaxy M
just go to service center and tell them to do software thing, if u reset ur device it will solve ur problem for the sometime,
go the service center tell them to do software thing, suppose after that u will get same problem but at that time u can complaint about it by giving the proof that i already faced that problem before,
Anonymous
Not applicable
Galaxy M
You already did reset still has issues.. It might be corrupt boot partition issue then reset doesn't work. Visit service center for reflashing firmware it will help. Free in warranty or else 230-500 depends on your city.
0 Likes