Battery Drain Issue on Samsung M35

[BariRohit]

Hey Samsung Members,

I’ve been facing a noticeable battery drain issue on my Samsung M35 recently. Even with very simple usage like browsing, calling, and light messaging, the battery backup is only lasting about 5 to 6 hours, which is far less than expected. I’ve already tried common fixes like reducing brightness, turning off background apps, and disabling unnecessary features, but nothing seems to improve the situation.

Has anyone else encountered this issue with their M35? Could this be related to a recent software update, or might it be a hardware problem? I’d really appreciate any suggestions or solutions from the community. Thanks in advance for your help!

[cs_member10]

Dear Samsung Member,

Greetings from Samsung Customer Support!

As per your concern, we want to inform you that the usage of the battery is different for every application, some apps consume more battery depending on the screen time, network fluctuation, refresh rate, etc. Kindly perform the following steps to resolve your issue by using the given links.

Galaxy device Battery drain issue: https://www.samsung.com/in/support/mobile-devices/how-can-i-optimise-and-extend-the-battery-life-on-...

Update the software if available: https://www.samsung.com/in/support/mobile-devices/samsung-galaxy-smartphone-how-to-update-software/

You can reset your device by following the steps.
1. Kindly create a data backup of your device via the SMART switch mobile application or http://www.samsung.com/in/support/smartswitch pc suite.
2. Remember the Google password before resetting the device because it is required during initial setup.
3. If you do not remember then advise to reset (Forgot password) his/her Google account.

Path: Settings> General Management.>Reset>Temporary cloud backup or External storage backup>After backup tab on Factory data reset to reset your device to its factory default settings.
This will erase all data, including files and downloaded apps.

If the issue persists, kindly report the problems with a log file. To share a log file, click on the Samsung Members Application (Open Samsung Members Application > Support> Tap on send feedback> Choose Compser> Select error report> select the appriopriate issue category> Type your query and send.)

Warm Regards,
Samsung Customer Support

[BariRohit]

Hi, I previously raised my concern about my Samsung device's battery backup issue. Today, I used my phone for only 3 hours, but the battery dropped from 80% to 20%, which is a huge drain. During this time, I didn't perform any heavy tasks—just made calls and used some social media apps like Facebook and WhatsApp. Despite following suggestions like reducing the refresh rate to 60Hz, using dark mode, and applying a black wallpaper, the battery drain still hasn't improved. Could you please provide further assistance?

[SamsonSB]

Samsung m35 have 6000 mah capacity battery but it drain within 5 hours.I am using this mobile for basic use but still it drain within 5 hours i have to charge mobile thrice a day please fix this issue through software update i don't know whether it's hardware or software issue please fix this issue.

[shemeen]

Same with my galaxy m35 PLEASE FIX THE ISSUE