Samsung M35 Battery heating issue

[Ranjit15]

Hello everyone I am a samsung user since last 10 years. Now I am using M35 since last 3 days. I have noticed the phone gets heat in normal usage also. Vapour cooling chamber is also not working properly. I have updated the phone and did all the settings to avoid abnormal heating. Please suggest. 

[SM-G990B2 · Accepted solution]

As it's the new phone it's still getting optimised and learning usage pattern, give it some time it will automatically get fixed. It is just like the new born baby , who falls very much before he learns to walk properly.

[Ranjit15]

Thank you. Let me check after few days.

[SM-G990B2]

Yess, and you're most welcome 😊

[goodthings · Accepted solution]

Your's device is very new so please give it some time. After some time and After some updates all is well. So please don't bothered about this issue now. If you like please accept as a solution it's help to others users also, click on 3dots in my reply section and click on accept solution. Thanks.

[Ranjit15]

Thank you

[goodthings]

Your's most welcome.

[goodthings]

Your's most welcome to here.

[DragonCrusher · Accepted solution]

Wait for a week, it will take some time to optimize and adapt. It happens with all new phones.

[cs_member10]

Dear Samsung Member,

Greetings from Samsung Customer Support!

As per your concern, kindly perform the following steps to resolve your issue by the given links.

Galaxy device heating issue: https://www.samsung.com/in/support/mobile-devices/why-the-device-heats-up-during-use/

Update the software if available: https://www.samsung.com/in/support/mobile-devices/samsung-galaxy-smartphone-how-to-update-software/

You can reset your device by following the steps from the below link.
https://www.samsung.com/in/support/mobile-devices/samsung-galaxy-mobile-how-to-perform-a-factory-res...

In case the issue still occurs, please visit the service center for a physical inspection of your device. You can locate your nearest service center with this given link: https://www.samsung.com/in/support/service-center/

Warm Regards,
Samsung Customer Support