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04-24-2020 01:43 AM in
Galaxy MSolved! Go to Solution.
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04-24-2020 01:44 AM in
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04-24-2020 02:29 AM in
Galaxy Mthis is due to the under-screen sensor if there was physical bezel you wont face any problem
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04-24-2020 11:13 AM in
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04-27-2020 08:13 PM in
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04-24-2020 08:34 AM in
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04-24-2020 11:13 AM in
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04-24-2020 08:48 PM in
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05-02-2020 12:52 PM in
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05-01-2020 10:51 AM in
Galaxy MDear Samsung Member,
Greetings from Samsung Customer Support!
Kindly follow the below mentioned step to improve the performance of the device:
Check device in safe mode: Using Safe Mode on a Samsung phone or tablet allows you to force the device to run the essential operating system, and disable most 3rd party applications.
Enter safe mode: Press and hold the Power key, when Power off icon appears.>Press and hold the power off icon.
Exist safe mode: Press volume down and power key simultaneously for 5 seconds to restart the device.
Note: If your device functions correctly in Safe Mode, it is most likely that the issue lies with a 3rd party application that can be uninstalled to resolve the problem.
For further assistance, register your concern in Samsung Members Application (Samsung Members App > Feedback >Error report > Attach log file for any issue)
Thank you for writing to Samsung.
Warm Regards,
Samsung Customer Support