5g not working m13 5g

[solnki5]

I purchased 5G mobile but Jio True 5G is not working in Samsung Galaxy m13 5G.

 Please fix this issue

[Jayuraa]

Wait for software update

[karanghatsila]

When update will come?

[cs-member11]

Dear Samsung Member,

Greetings from Samsung Customer Support!

We acknowledge your query and apologize for the same. To resolve your device network issue please visit this link: https://www.samsung.com/in/support/mobile-devices/samsung-galaxy-smartphone-how-to-optimise-network-...

In case the issue still occurs. Please register your concern in Samsung Members Application (Open Samsung Members Application > Get help > Send Feedback > Error report/Ask questions).

Thank you for writing to Samsung.

Warm Regards,
Samsung Customer Support

[karanghatsila]

I also have same problem jio 5g is not working. After purchase the devic it working after 3 day 5g is not working.

[bharath11]

No network showing volt te and no speed no 5g it is a big issue from past one month no internet speed same problem what to doo to fix network issue

[Boompogo]

Same here. It was working great till yesterday. And today Jio 5g is not showing.

[Nimsss]

Same here i bought device on 5/3 and till 17/3 it was working great but after that even 4g is slow now and 5g is not working at all dont know why.... Please solve this issue

[jeet420]

Dude..... Samsung has a really mad dev team. I have purchased m13 5g to use 5g network. I have use 5g on this device when it was one ui 4 with Android 12. But after updating to one ui 5...5g is not working. It's been 4 months and they haven't fix the problem (cz most probably having the worst dev team). I have complaint so many times on WhatsApp, Gmail, over call...but nothing change....so I decided to downgrade my one ui....I do that....and now 5g is working fine on m13 5g. All brands give updates to support new features....and Samsung giving update not to support new features....lol...

[Members_FC62R3w]

How you downgraded one UI version?