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10-03-2023 12:57 AM in
Galaxy M- Mark as New
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10-03-2023 04:08 PM in
Galaxy MDear Samsung Member,
Greetings from Samsung Customer Support!
As per your query, we would request you to kindly perform the following steps to resolve your issue.
Galaxy device network issue: https://www.samsung.com/in/support/mobile-devices/samsung-galaxy-smartphone-how-to-optimise-network-...
Galaxy device internet issue:
Check Mobile Network
Settings > Connections > Mobile networks > Network mode > Select 5G/LTE/3G/2G (auto connect) LTE/3G/2G (auto connect) or 3G/2G (auto connect).
Check Network Operator
Settings > Connections > Mobile networks > Network operators > Select automatically.
Check Data Roaming
Settings > Connections > Mobile networks > Data roaming to enable it, if disabled.
Reset settings: Settings > General Management > Reset.
Reset network settings: Reset Wi-Fi, Bluetooth, and other network settings to their default.
Check another network operator's SIM
If the issue has not been resolved, then get in touch with the network operator and try to check with another network operator SIM.
Update the software if available: https://www.samsung.com/in/support/mobile-devices/samsung-galaxy-smartphone-how-to-update-software/
Reset your device: https://www.samsung.com/in/support/mobile-devices/samsung-galaxy-mobile-how-to-perform-a-factory-res...
In case the issue still occurs kindly visit the service center for a physical inspection of your device. You can locate your nearest service center with this given link: https://www.samsung.com/in/support/service-center/
Warm Regards,
Samsung Customer Support
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11-21-2023 07:01 PM in
Galaxy MWe don't need your greetings we required solutions. know what to do when there Will be network issues.your chipset of M13 having issues normal service technicans of your service centre making fool just like you.
We never recommend samsung to others.6gb ram working like tortoise 🐢.after software update by your service centre.
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10-04-2023 11:49 AM in
Galaxy MThen your problem will get solved
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10-04-2023 11:50 AM in
Galaxy M- Mark as New
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11-21-2023 06:49 PM in
Galaxy MBetter to throw your device and by another manufacturer I have same problem .service centre making fool of me.
