4k HDR problem

[ŠÂM-M35]

why M35 is having problem for the 4k HDR video play on YouTube? each time I select 4k HDR it automatically get converted into 480p.

[Abhirx]

Its a lesson to not buy a samsung again.

[ŠÂM-M35]

yup🥲

[Abhirx]

Ek Youtuber ke chakkar me maine v le liye tha..ab nhi ..wo v sell out nikla.

[royfern]

The SoC does not support 4k hdr

[TanmayRajThakur123]

Exynos 1380 doesn't support 4k hdr but supports 4k and all others resolutions. Only 4k hdr has the problem.

[SUSANTA3]

https://youtu.be/9E7qV4Yp1cw?si=qRXE6eDPnGsWXDtJ
Try this

[ŠÂM-M35]

but this one for color accuracy problem

[cs_member10]

Dear Samsung Member,

Greetings from Samsung Customer Support!

As per your query, we request you kindly share the log file. Also, share video clips and images for better understanding. This will help us to investigate further and resolve this issue.

Samsung Members Application (Open Samsung Members Application > Support> Tap on error report > Type your query > Send).

Note: To ensure relevant log information is included in the error report, submit the report within 3 minutes of encountering the bug or error, and do not terminate (swipe away) the Samsung Members application until you are notified that the report has been sent. This can take up to 5 minutes.

Warm Regards,
Samsung Customer Support

[Sivavignesh257]

I am having the prb that 4k hdr 60fps not running automatically transforms to 360p or lower