Samsung m35 have problem with 4k hdr in youtube

[DineshShetty]

Samsung should give software update to fix this problem 🙄 

[cool9073]

Exynos 1380 doesn't support 4k 60 fps hdr videos...so it can't be fixed with updates
Samsung A35 also has this issue

[somebody187]

Same I also have samsung a35. Disappointed that a rs26k phone cannot run 4k60 fps 🫤. Atleast they could have given the option till 1440p60. Why give till 4k60 then

[cool9073]

The company isn't giving the option...yt gives the option
And above all...the display is only 1080p...so it's of no use to play content above that resolution...the display can't even show it 😂
So what on earth are people gonna do with 4k60fps yt
videos??

[qazijunaid]

It is happening again but in between after the update it played 4k60FPS in HDR .

[cs_member10]

Dear Samsung Member,

Greetings from Samsung Customer Support!

As per your query, we want to inform you that It can vary based on the content and will play in the highest resolution supported by your internet connection. If you experience reduced quality, please check your internet speed.

If your connection is strong and issues persist, please contact the application support team for assistance.

Let us know if you have any further questions.

Warm Regards,
Samsung Customer Support

[somebody187]

There is no problem in internet connection sir. It is a problem in the hardware. Can it atleast be fixed through software updates?

[Athenaxtr]

Same problem, 4k 60 ran fine and 4k 60 hdr ran with stutters for almost a week. Later it started shifting to 480p when I select either of the 4k qualities.It is frustrating as there are no 1440p to 720p options to select once it shifts.Please patch this glitch.