software update problem

[sourav1998]

After getting fota update in j7nxt device i am facing very irritating problem.

Did u get this problem if yes then pls share your feedback to samsung team.Thank u.

On 22nd November I get an update in my j7nxt phone after installing the update I face some extremely irritating issue like- 1.battery drain very much 2.heating issue near camera 3.ram management decreased 4.keyboard stuck every time when I typing 5.poor performance 

[kabirraihan]

Please factory reset your phone

[sourav1998]

kiya nahin huya kuch

[JARVISRishabH]

yes my keyboard also stuck in bottom side...i think ...we need to reset the phone...bro...

[sourav1998]

send your feedback to developer team

[Aashish]

Just clear cache from recovery.

[sourav1998]

kiya vai kuch nahin ho raha hai

[Aashish]

then wait for next update

[samFansi]

@admin please note the issue

[Samsung_Support4]

Hi there,

To resolve the issue please follow the troubleshooting steps provided in the given links:

For battery drainage

http://www.samsung.com/in/support/skp/faq/1101689

For heating

http://www.samsung.com/in/support/skp/faq/1119803

For further assistance, register your other concerns in Samsung members app (Open Samsung members app>click on “+“icon>send feedback>Error report/ Ask Questions).

Regards,

Team Samsung Members