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Active Level 8
After getting fota update in j7nxt device i am facing very irritating problem.

Did u get this problem if yes then pls share your feedback to samsung team.Thank u.


On 22nd November I get an update in my j7nxt phone after installing the update I face some extremely irritating issue like- 1.battery drain very much 2.heating issue near camera 3.ram management decreased 4.keyboard stuck every time when I typing 5.poor performance 

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10 Comments
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Active Level 7
Please factory reset your phone
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Active Level 8
kiya nahin huya kuch
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Active Level 7
yes my keyboard also stuck in bottom side...i think ...we need to reset the phone...bro...
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Active Level 8
send your feedback to developer team
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Just clear cache from recovery.
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Active Level 8
kiya vai kuch nahin ho raha hai
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then wait for next update
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Active Level 6
@admin please note the issue
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Hi there,

 

To resolve the issue please follow the troubleshooting steps provided in the given links:

For battery drainage

http://www.samsung.com/in/support/skp/faq/1101689

For heating

http://www.samsung.com/in/support/skp/faq/1119803

For further assistance, register your other concerns in Samsung members app (Open Samsung members app>click on “+“icon>send feedback>Error report/ Ask Questions).

 

Regards,

Team Samsung Members

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