kkraj
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05-19-2018 08:54 PM in
Galaxy J
Got an fota update after installing the update my phone is automatically hang and restart when its restart then on my screen verification failed then i press the power key for restart. Battery drain very fast and charging become very slow.
3 Comments
Selvam
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05-19-2018 10:05 PM in
Galaxy J
Try to do a factory reset without logging into .
kkraj
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05-19-2018 10:21 PM in
Galaxy J
done already...bt problem as it is
admin_
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05-21-2018 04:37 PM in
Galaxy J
Thank you for being a part of Samsung community. We apologize for the issue you are facing in the device after the update. We would suggest you to visit nearby Samsung Service Centre in order to get your device physically inspected by the service engineer. Please find service centre details in the link provided -http://www.samsung.com/in/support/servicelocation
Be sure to hit ♡ when you find an answer that works for you. For Further assistance, you can get in touch with us via Live Chat option by following- http://livechat.support.samsung.com/Customer_new/IN. You can also connect us via Samsung Members web community by following mentioned url-https://community.samsungmembers.com/en_IN#/
Be sure to hit ♡ when you find an answer that works for you. For Further assistance, you can get in touch with us via Live Chat option by following- http://livechat.support.samsung.com/Customer_new/IN. You can also connect us via Samsung Members web community by following mentioned url-https://community.samsungmembers.com/en_IN#/