1. Download Sophos Mobile Security and Scan. 2. Delete all Unwanted app from setting-app 3. Perform device maintenance 4. Clear Cache memory from storage option
We do apologize for the inconvenience caused regarding device performance. Due to the maximum consumption of RAM the device starts hanging and some software glitch will be responsible for the restart issue. The relevant department will serve you better, if you can provide logs/video within 15 minutes of issue occurrence by registering this feedback in Error Section (Samsung Members App -> Feedback -> Questions/Errors -> Create -> Error reports). Be sure to hit ♡ when you find an answer that works for you.
For Further assistance, you can get in touch with us via Live Chat option by following- http://livechat.support.samsung.com/Customer_new/IN. You can also connect us via Samsung Members web community by following mentioned url-https://community.samsungmembers.com/en_IN#/
