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#device administrator

(Topic created on: 07-05-2024 12:20 PM)
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Galaxy J

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How to deactivate? 
How to enable deactivate option?



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Galaxy J

To enable the "Deactivate" option for the Knox Enrollment Service on your Samsung device, follow these steps:

  1. Remove Device Administrator Privileges:

    • Go to Settings.
    • Navigate to Biometrics and Security or Lock Screen and security (depending on your device).
    • Scroll down and select Other security settings.
    • Tap on Device admin apps or Device administrators.
    • Find Knox Enrollment Service in the list and deactivate it by toggling the switch off.
  2. Uninstall the Knox Enrollment Service:

    • After deactivating Knox Enrollment Service as a device administrator, you should now be able to uninstall it if necessary.
    • Go to Settings.
    • Navigate to Apps.
    • Find Knox Enrollment Service in the list.
    • Tap on it and then tap Uninstall.
  3. Restart Your Device:

    • Restart your phone to ensure that all changes take effect.

After performing these steps, the "Deactivate" button should become enabled, allowing you to disable the Knox Enrollment Service.

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