Faroque
Active Level 1
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Galaxy J
My phone is Samsung j4. When my phone is charging it is so much heating . Previous version 9 now update version is 10. No battery backup performance before then . Please give me solution.
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Ehsank
Expert Level 5
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Galaxy J
if just after update then wait for few days..
and do these below steps and lets
A. Wipe Cache Partition.
Steps to perform.
1) Turn off the device.
2) Press and hold the Volume Up key and the spower button.
3) When the Android logo displays, release all keys.
4) Press the Volume down key to navigate and select "Wipe cache partition".
5) Press Power key to select. When the wipe cache partition is complete, Select Reboot System.
6) Press the Power key to restart the device.

B. Reset App Preferences.
Settings >Apps> Tap on Top Right 3Dots and select Reset App preferences.
Faroque
Active Level 1
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Galaxy J
ok but another problem battery charge draining quickly.
Ehsank
Expert Level 5
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Galaxy J
one of the main reasons of battery drain is even you close apps but they uses ur battery and running in background unnecessary, see image and read the statement.
2nd due to huge notification enable.
for e.g ; Google has huge notification which we don't need at all see image just scroll down image and check how many notification it does have.
So do these settings to stop, which consume unnecessarily.

1. Connection>more connections settings> disable nearby device settings

2. Location>improve accuracy >disable
A. Wifi scanning
B. Bluetooth scanning .
Ehsank
Expert Level 5
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Galaxy J
Besides above settings do some more settings to save more battery life and observe for next 1-2 days, it will give a noticeable difference
3. Device care>battery >power mode>select "optimised" and "adaptive power saving".

And then click on "app power management >
And enable these 2 options.
A. Adaptive battery
B. Put Unused Apps to Sleep.

4. Long press on each app specially 3rd party(LIKE FACEBOOK, INSTA,YOUTUBE) and rarely used apps and also ON "GOOGLE APP" as well, then click on>app info> then go to these 3 options below on by one

A. Mobile data> allow background data usage>off

B. Battery >allow background activity >off

C. Notification >disable unnecessary notifications like promotional and unnecessary reminder notifications.

5. Go to settings >apps>search "weather" >click on settings icon right side > change "auto refresh" settings as per your requirements and disable some unnecessary reminder. ( due to auto refresh it continuously consuming battery?)


6. If you use Facebook frequently then disable "auto play video"
And if you are mostly uses mobile, on wifi connection then also disable "auto play videos" in YouTube.
Ehsank
Expert Level 5
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Galaxy J
and if will you find my comments useful for you then you can accept as solution by CLICKING on 3DOT at my comments
rajkm008
Active Level 10
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Galaxy J
Following reasons will lead to device heating issue and battery drainage
1.Using apps that require more power or using apps for extended time such as
Playing highquality games for long time
2.Recording videos for extended time or long time
3.Streaming videos while using mobile data at the maximum brightness setting
4.using screen mirroring or smart view for long time its usually gets heated up while using these
5. Running too many applications on background
6.Charging the battery with a damaged cables or another brand's charger
7. Using mobile hotspot for long time, these things can make device overheating...
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rajkm008
Active Level 10
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Galaxy J
Try these things to save your device battery
1. Settings >developer option >background process limit >choose no background process
2. Disable auto sync
3. optimise your device often using with device care app
4. on device care app >battery >3vertical dots >settings > put unused apps to sleep
5.Disable always on the display >if u don't use,
6. On the device care app>battery >disable background process which apps consumes most the battery
7. Turn of Gps, Bluetooth when not in use

doing this things can may help your device battery last longer
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rajkm008
Active Level 10
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Galaxy J
reboot your device to safe mode, and observe the device condition whether it's working normal or its getting overheated. if its device functions normal on safe mode then problem lies with third party applications , find the abnormal app and uninstall...
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rajkm008
Active Level 10
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Galaxy J
Guide to enter safe mode.
1Power off the device.
2Now turn on your device by pressing the Power key . When Samsung logo appears, press and hold the Volume down key...
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