Heating problem

[Faroque]

My phone is Samsung j4. When my phone is charging it is so much heating . Previous version 9 now update version is 10. No battery backup performance before then . Please give me solution.

[Faroque]

Tnx all

[Faroque]

sometime my phone go to CP cash mode. what is problem a solution please.

[Samsung_Support3]

Dear Samsung Member,

Greetings from Samsung Customer Support!

Please visit this mentioned link to resolve your device heating issue: https://www.samsung.com/in/support/mobile-devices/why-the-device-heats-up-during-use/

For further assistance, register your concern in Samsung Members Application (Open Samsung Members Application > Get help > Send Feedback > Error report/Ask questions).

Thank you for writing to Samsung.

Warm Regards,
Samsung Customer Support