If a particular application is causing your Galaxy device to become unresponsive or freeze, you may need to try clearing the app cache and data within your Settings as well as making sure you are running on the latest app version.To Clear App Cache &...
you can't get call record option in notification panel area or in the settings. you'll will get call record option only when you make call or receive the calls. see the picture below
if still problem persists try to put that apps in sleep mode with device care application or simply uninstall these applications if its not important for you