Original topic:

Android 10 Update Error....On Galaxy J7 Duo!

(Topic created on: 07-17-2020 03:23 PM)
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AJ1999
Active Level 4
Options
Galaxy J

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I got Android 10 update on my Samsung Galaxy J7 Duo device today. After download process get completed it gives 2 options "schedule install" or "install now". I hit "install now". The phone then restarts and the update starts installing on a blue screen mode but as soon as it reaches 24% it says "ERROR" and then phone restarts again and a message pops up that firmware software update failed!

Can anyone tell what's going on? Or anyone in the community who has faced same problem with their devices or in particular Galaxy J7 Duo device?
36 Comments
Ganubanna007
Active Level 2
Galaxy J
n
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AJ1999
Active Level 4
Galaxy J
??
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ADSoomeet
Active Level 9
Galaxy J

This happened repeatedly?

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AJ1999
Active Level 4
Galaxy J
I tried twice and same Error
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ADSoomeet
Active Level 9
Galaxy J

The file could be broken. You can try flashing the firmware using a PC or visit a service center.

0 Likes
Galaxy J
visit service center once
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AJ1999
Active Level 4
Galaxy J
I believe not a good option in the Corona time!
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Galaxy J
as far as I know pandemic corona virus isn't going to end now, would you wait until Corona dies completely??
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smilysahul
Active Level 10
Galaxy J
restart the mobile and check bro. I am not sure about it but try. 👍👍
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