I got Android 10 update on my Samsung Galaxy J7 Duo device today. After download process get completed it gives 2 options "schedule install" or "install now". I hit "install now". The phone then restarts and the update starts installing on a blue scr...
I don't know why you haven't got yet...but try smart switch using your computer and try to download update from there. Go to Google on your computer and type SMART SWITCH FOR PC then download it and tell me after using did it work or not!✌